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Retail & Operations
We manage the operational backbone of your Amazon business—from inventory planning to account health—so you can focus on growth instead of firefighting.
Comprehensive operational support that prevents problems before they happen and fixes them fast when they do. We manage every aspect of your Amazon operations.
Demand forecasting based on sales velocity, seasonality, and promotional calendars. We help you maintain optimal stock levels while minimizing storage costs. Our forecasting models account for lead times, seasonal trends, and promotional spikes to prevent costly stockouts and overstock situations that erode profits.
Proactive monitoring of your Account Health Rating, ODR metrics, and policy compliance. We address issues before they escalate to warnings or suspensions. Our team monitors performance metrics daily, responds to policy notifications immediately, and implements preventive measures to keep your account in good standing.
Pricing strategy, fulfillment optimization, and performance improvements to win and defend the Buy Box on your listings against competitors. We analyze the factors affecting your Buy Box percentage and implement strategies to maximize your share while protecting margins.
Rapid resolution of suppressed listings, stranded inventory, and catalog errors that kill visibility and cost you sales every day they remain unfixed. Our team has experience with every type of suppression and knows the fastest paths to reinstatement through Seller Support and appeals.
SKU hygiene, variation cleanup, and parent-child relationship optimization to ensure your catalog is organized and performing at its best. We fix broken variations, merge duplicate listings, and structure your catalog for better discoverability and customer experience.
PO management, chargeback disputes, shortage claims, and vendor negotiations to protect margins and improve forecasting accuracy for 1P sellers. We handle the operational complexities of Vendor Central so you can focus on product development and brand building.
A systematic approach that identifies issues early and maintains peak account performance. We bring structure and process to Amazon operations management.
We start with a comprehensive audit of your catalog health, identifying suppressed listings, stranded inventory, compliance risks, and account health issues that need immediate attention. We review your inventory planning processes, FBA settings, and operational workflows to identify improvement opportunities.
We tackle the backlog of operational issues—suppressions, stranded inventory, account health warnings, and catalog errors—to restore visibility and sales. Our team knows the fastest paths through Seller Support and has experience with every type of issue. We prioritize based on revenue impact to maximize results quickly.
Continuous health checks, proactive inventory planning, and rapid response to new issues as they arise prevents future problems. We monitor your account daily, catch issues before they escalate, and maintain the operational excellence that lets you focus on growth instead of firefighting.
Performance metrics from our operations management clients
98.5%
Avg. In-Stock Rate
-67%
Reduction in Suppressions
24hr
Avg. Issue Resolution
100%
Account Health Score
Operational issues silently drain revenue. Proactive management protects your investment and creates the foundation for sustainable growth.
Out-of-stock listings lose rank and momentum. It can take weeks to recover organic position after a stockout. Accurate forecasting keeps products available during peak demand and prevents the revenue loss from empty shelves.
Account suspensions can devastate your business overnight. Proactive health monitoring identifies issues early—before they escalate to warnings or restrictions. We catch policy violations, performance dips, and compliance issues before they become serious.
Suppressed listings earn zero sales. Every day a listing is down costs you money. Quick resolution keeps your products visible and generating revenue. We know how to navigate Seller Support and get listings reinstated fast.
Chargebacks, shortage claims, and storage fees silently erode profits. Proactive management keeps costs under control. We dispute invalid chargebacks, optimize FBA inventory to avoid long-term storage fees, and recover lost revenue from shortage claims.
As your catalog grows, operational complexity increases exponentially. Systems that worked for 10 SKUs break down at 100. We implement processes and monitoring that scale with your business without adding headcount.
Stop firefighting operational issues and focus on growth. We handle the day-to-day operational management so you can spend your time on strategic initiatives, product development, and scaling your brand.
Receive a ranked action plan covering listing SEO, creative, and PPC with effort vs. impact clearly marked.
We are a full-service Amazon agency helping brands scale their presence on the world's largest marketplace. Based in Sofia, Bulgaria with offices in the UK.
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